Vitamin-R Help

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If you're experiencing a problem with Vitamin-R, we are always happy to help.

When preparing to contact us for technical support, it is often helpful to send some basic information about your system, the Vitamin-R version you are running, and perhaps supplemental information, depending on what kind of problem you're having. For example, if the application is crashing during launch, it is sometimes helpful to provide, in addition to the crash report, the output of Apple's Console utility generated during the period of the crash. Providing a solid groundwork of information will expedite your support experience by eliminating unnecessary delays between communications.

To contact us for technical support, send an e-mail to support@publicspace.net, including "x14" somewhere in the subject line (this makes sure your message gets through our spam filters).

You may also seek the advice of fellow Vitamin-R users by joining our online forum at http://www.publicspace.net/forums/.

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