Unlock Code Database
You can retrieve your unlock codes automatically by using the web form below.
You only need to know which email address was used to make the purchase.
Your unlock code details will be resent to that address.
The database only contains the orders processed through:
you will need to contact us at firstname.lastname@example.org to obtain your unlock codes. Please include your old email addresses to help us find your code. You can avoid getting accidentally trapped in our spam mail filter by accident by including x14 anywhere in your subject line.
Questions about upgrades?
Check out the upgrades page.
Looking for old versions?
Check out this page.
Unlock code problems?
Unlock codes are always causing problems. The codes you get are correct. They are the same codes that everybody else gets and most people use without problems.
There are however a few simple problems that can occur with even the simplest unlock code.
Codes start with "ABFR-", "MB-", etc.
1 and I, 0 and O are often all but indistinguishable in some fonts. It's safer to copy & paste.
Don't forget to put in the prefix (e.g. "ABFR-".
Nothing is optional in the code!
If you still experience problems contact us and we will try to help you.